Our new 3CX PBX system has opened up a whole world of possibilities for our company – we can now employ remote workers to take customer calls, but our customers not realise that they’re speaking to one of our colleagues who’s working from home. We’ve been able to use our professional “hold” music and the system even tells people what number they are in the queue. It’s made such a difference to how we function as a company now!

HFC Vault
www.hfcvault.co.uk