Who We Are
- 1Certified 3CX VOIP Telecoms EngineersKnow you’re VOIP set up is in safe hands and is well maintained.
- 2Located in Stokesley, North YorkshireWe cover the North East via on-site visits, telephone and remote support.
- 3Part of HFC Systems LtdHFC Telecoms is the Telecoms arm of HFC Systems Ltd.
HFC Telecoms fitted our new VOIP Telephone System 3 months ago. With “hold” and “transfer” facilities and even the ability to setup a call queue, it’s given our company...
At HFC Telecoms, we specialise in Small Business VOIP Telephone and Broadband technologies introducing you to lower Telecoms costs and extensive PBX features without being tied into proprietary Telecoms equipment.
We aim to listen to customers needs and requirements and offer a cost effective and flexible solution to meet those needs. Customer satisfaction and system reliability are always our utmost priority, all backed up by our team of qualified and experienced 3CX Certified VOIP Telecoms Engineers.
What Makes Us Different?
We don’t use proprietary telephone systems which require specialist hardware or costly ISDN Line Rental tieing you into the same brand of telephone system for ever.
Our systems utilise 3CX – a software based IP VOIP PBX solution which is installed either on an existing or standalone PC running Windows 7/8, or on an existing Server as a Virtual Machine (VM) on Microsoft Server 2003 or newer.
Our System uses standard IP phones, opening up a whole market of desk and cordless DECT phones which can be used, all plugged into your existing computer network (Cat5), removing the expense of having to run new dedicated cabling.
We’re also able to take things a step further and allow your PBX extensions to be in remote locations (ie. home workers, multiple branches/offices). Calls between extensions are free, calls can be transferred between extensions and even transferred to another extension, voicemail or a mobile number if an extension goes unanswered – there’s no excuse for every missing a call! Couple that with the 3CX PC Desktop App which can be installed on each users computer, it allows them to easily see which extensions are on-line, check their voicemail and transfer calls from an intuitive interface.